1) Your privacy is important to us

This policy explains how we collect, manage, use and protect your personal information and sets out our commitment to you. It also provides simple ways for you to get in touch should you have any questions or would like to change anything related to how we collect, manage, use and protect your personal information. We are committed to ensuring that you are always in control of the personal information we collect, manage and use.

2) Who we are

Think Pink Drivers C.I.C. (Think Pink), was founded in 2022 by East Midlands based charity The Rosie May Foundation to address the very low proportion of females in the private hire vehicle industry.

We work with women to give them access to a career as a private hire vehicle driver, giving them the opportunity for well paid, flexible work. We work with local fleet partners who take on Think Pink members as self employed private hire vehicle drivers.

3) Our commitment to you

Your privacy is important to us. As a responsible social enterprise Think Pink will:

• Observe fully the conditions regarding the fair collection and use of personal data
• Meet its obligations to specify the purposes for which personal data is collected and used
• Collect and process appropriate personal data to the extent that it is needed to fulfil operational or legal requirements
• Ensure the quality of the personal data to collect, store and use
• Apply strict checks to determine the length of time personal data is held and used
• Ensure that the rights of individuals about whom the personal data is held can be fully exercised under the appropriate legislation
• Take the appropriate technical and organisational security measures to safeguard personal data
• Ensure that personal data is not transferred abroad without suitable safeguards

As data processors, we not only meet the legislative requirements as set out under the Data Protection Act 1998 (DPA); the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulation (GDPR) but we always seek to meet and where possible, exceed what people would reasonably expect of us with regard to their personal data.

4) Our Details

Think Pink Drivers C.I.C is a company registered in England and Wales, company number 14345546, registered office address: 1 Fairfield Street Bingham, Nottingham, NG13 8FB.

5) Contacting us

You can contact us at any time to discuss our Privacy Policy; update the information we hold about you, request or opt out of receiving marketing and fundraising communications from us or change the way we process your information by: Writing to us at: Rosie May Foundation, 1 Fairfield Street, Bingham, NG13 8FB
Emailing us at thinkpinkdrivers@rosiemay.com
Calling us on +44(0) 7470 512589

To request access to the information we hold about you (see ‘Your Rights’ section at the end of this document) please contact us using the email or postal details above. With specific regard to the way in which we use or have used your personal information, you are entitled to raise a concern to the Information Commissioner’s Office (ICO) without first referring your complaint to us. https://ico.org.uk/concerns/

6) What information do we collect about you?

Personal information is collected directly from you when you interact with Think Pink, for example when you register an enquiry with us to become a Think Pink driver or make an enquiry using any channel, including via social networks, post and phone; visit our websites; apply for a role with us, or when signing up to a campaign or for our email newsletter. Information may be collected in person, over the phone, through our websites, social media, on forms completed at an event or from something you’ve posted to us.

The information we hold will typically include some or all of, your name, postal and email addresses, your phone number(s), details of your driving history, health and employment history and may include information like your date of birth and your bank account details if required. We may also collect or receive information about you from other sources (including public sources). This is explained in the ‘How we might use your information’ section below.

7) How we might use your information?

7.1) Processing your enquiry

We may use your information to process your enquiry or application to become a Think Pink driver or for administration purposes, including sharing your information with our fleet partners to enable them to assess your suitability to work for them.

7.2) Responding to enquiries

If you contact us with a question, comment, compliment or complaint then we will keep a record of this correspondence and any associated documents so that we have the information available in the event of a follow-up, dispute or investigation.

7.3) Notifying you of changes to policies

If we make significant changes to policies which may affect you, we will use your contact details to inform you of the changes.

7.4) Sharing marketing and fundraising materials with you

Marketing and fundraising materials that we might share with you include information about our activities and their impact, news, events and fundraising appeals, and other ways you can become involved with us.

Where you have provided your postal address, we may send this information to you by post or where you have provided a phone number we may call you unless you have asked us not to. If you are registered with the Telephone Preference Service then we won’t call you unless you have specifically told us we can. We may also email you this information or send by SMS (text messaging) if you have agreed for us to do so. You can let us know at any time if you’d prefer to change how we share information with you or stop it altogether. Simply use the details we’ve provided in the ‘contacting us’ section to let us know your preferences or use the area we provide on our postal communications to let us know of the changes you would like us to make. If you have consented to receive emails from us, you can also use the unsubscribe link contained within the emails at any time.

7.5) Retaining your Information

We will retain your personal information for no longer than we believe is necessary for the purposes for which it is processed (in accordance with our internal policies including our data retention policy). If you ask us not to contact you, we will keep some basic information about you on a suppression list in order to avoid sending you unwanted materials in the future.

If you provide explicit consent for us to contact you using email or SMS (text messaging), we will hold and use this consent for two years before reviewing when and how you are responding to our activities using these channels. We will consider your consent revoked if you have not responded to our email or SMS (text messaging) communications after three years.

7.6) When might we add information to your record that you may not have given to us directly?

We may also add information or update the records we hold about you with information collected from our fleet partners or from publicly available sources. This may include address related information, information from death registers, age or the information mentioned in the section above ‘Targeting our communications’. The purpose for doing this is to ensure our communications are as relevant as possible.

If you would like to understand the activities we undertake in more detail, change your preferences or request us to use your information differently or not at all, please contact us using the methods set out in the ‘Contacting us’ section above.

7.7) We may use your information to enforce and comply with the law

We may need to share or use your personal information if we are required to do so by law, for example; in response to a warrant or court order, and we may use information from other sources for the purposes of fraud prevention, for example to comply with money laundering regulations, or to protect people’s rights, property or safety.

7.8) If you are applying for a paid or volunteer role at Think Pink

Your enquiry, CV, covering letter, supporting information and any other documents submitted as part of your application for any position with Think Pink will be used during the recruitment process to assess your suitability, and to select the candidate that the role will be offered to. These documents may also be used to assess suitability for volunteer positions.

During the recruitment process, we may perform some checks on your identity, your right to work in the UK, your eligibility to work with vulnerable people and children. We may also take up employment references.

If your application is successful, this information will then form part of your personnel file. We delete the personal information of unsuccessful applications twelve months after the application process ends in case there are follow-up queries about the process unless a candidate requests that we keep their details for longer. Statistical information like ethnicity, sexuality and disability is kept to ensure that our recruitment processes are inclusive and not discriminatory, but this is completely anonymised.

8) Who Think Pink shares personal information with and why

We commit to make all reasonable efforts to keep your details secure. We will not share your details with any third party except where it is necessary to do so, for example where we are introducing you to a fleet partner in connection with a potential driving role.

9) Transfer of personal information outside the EEA why

Countries outside the European Economic Area have differing approaches to data privacy laws and the enforcement of these may not be as robust as it is within Europe’s borders.

We take great care to manage your personal data within the EEA where possible. In any cases where a supplier is outside of the EEA, we ensure strict data agreements and contracts are in place to ensure any data passed outside the EEA is treated in line with the EEA regulations.

10) Information security

Think Pink takes the care of your information seriously and protects your personal information in a range of ways including secure servers, firewalls and SSL encryption or a comparable standard. We operate a policy of restricted, password controlled, access to any of your information which is stored on our systems and is only accessible to employed staff who are bound by our policies and have been issued a password.

11) Children’s Information

While we do not actively collect information from children (under 18s) in the UK, we appreciate that enquiries may be received from people who are under the age of 18. Where appropriate, we will always ask for consent from a parent or guardian to collect information about children. All Think Pink events will have clear rules on whether or not children can take part, and the collection of information will be managed in accordance with each individual event, with appropriate safeguards in place.

12) Cookies on our websites

Like most websites, we use data from our servers as well as cookies (a small piece of data which is stored on your device) to get a better understanding of how people use our websites. We don’t collect personal information that would identify you, unless you choose to share that with us. We use cookies to collect anonymous data on how visitors use our websites We don’t store any information that would identify you personally in the cookies we create, but we do look at trends and patterns to try to improve your experience of using our website.

13) Your Rights

13.1) Subject Access Request

You can request copies of all the information we hold about you using a Subject Access Request. You have the right to ask for a copy of all the information related to you that we are processing. You can request this using the ‘Contacting us’ section above. You can ask for a copy of any personal information that you have provided to us in the past. We will provide it in a clear and easy to follow format of your choice.

13.2) Requesting that we amend or delete your information

If you believe the information we hold about you is incorrect, out of date or if there is no longer justification for us to hold it, you can ask for it to be updated, removed or blocked from our use by using any of the methods outlined in the ‘Contacting us’ section.

14) Our legal basis for contacting you and using your personal information

We will never send you marketing by email or SMS (text messaging) without your consent, and you can withdraw your consent at any time. We collect your consent for such communications when you sign up to receiving our emails or newsletter; opt-in to such communications by using our forms (e.g. a donation form or online form) or when you provide it in person.
If you have provided us with your postal or telephone contact details, for example, when enquiring about a position with Think Pink, we will carry out an assessment of whether it would be fair and reasonable of us to use those details to send information about our work, fundraising or events and other information to you without your explicit consent (i.e. it is in the interests of our aims and will not cause undue prejudice to you). This is called a “legitimate interests assessment”. You can however opt out of or change the amount or type of marketing and fundraising communications we send you at any time by letting us know your communication preferences. We seek to make this easy for you to do by asking you let us know about any preferences you have when we communicate with you and you can also do this by using one of the methods outlined in the ‘Contacting us’ section to do this.

We will ensure we have a legal basis to use your personal information for the other purposes mentioned in this policy (usually with your consent, further to a legitimate interest’s assessment, or because the use of your data is necessary to comply with a legal obligation).
You can find more about your data protection rights on the Information Commissioners Office (ICO) website HERE

This policy was last updated in September 2022 and is reviewed annually. Alterations to the policy may be made at any point to ensure it accurately reflects our commitment to you and our compliance with appropriate legislation.

Please check our website from time to time for the latest version of this policy.